Cookie Policy
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners.
This Cookie Policy explains what cookies are, how JOURNEY & MATE LTD uses them on our website, and the choices available to you regarding their use. By continuing to use our website, you consent to cookies being placed on your device in accordance with this policy.
2. How We Use Cookies
We use cookies to:
- Ensure our website functions correctly and securely.
- Remember your preferences and settings between visits.
- Understand how visitors use our website so we can improve it.
- Measure the effectiveness of our marketing and advertising.
- Prevent fraud and protect the security of our users and systems.
We do not sell data obtained through cookies to third parties, and we do not use cookies to identify you personally without your consent.
3. Types of Cookies We Use
We use the following categories of cookies on our website:
| Category | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the website to function. These cannot be switched off. They are set in response to actions you take, such as setting privacy preferences or filling in forms. | Session / Up to 1 year |
| Performance & Analytics | Help us count visits and understand how visitors move around our site, so we can measure and improve performance. All data is aggregated and anonymous. | Up to 2 years |
| Functional | Allow the website to remember choices you make (such as your preferred language or region) to provide a more personalised experience. | Up to 1 year |
| Targeting / Marketing | Set through our advertising partners to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information. | Up to 90 days |
4. Third-Party Cookies
Some cookies on our website are placed by third-party services. These may include:
- Google Analytics — for website usage analysis. You can opt out via Google's opt-out tool.
- Google Ads / Facebook Pixel — for measuring advertising effectiveness and remarketing.
- Cloudflare — for security and performance. These cookies are strictly necessary.
We do not control the cookies placed by these third parties. Please refer to their respective privacy and cookie policies for more information.
5. Managing & Disabling Cookies
You have the right to decide whether to accept or reject cookies (other than strictly necessary ones). You can manage cookie preferences in the following ways:
- Browser settings — Most browsers allow you to refuse or delete cookies. Please refer to your browser's help documentation for instructions.
- Our consent tool — When you first visit our website, a cookie banner allows you to accept or decline non-essential cookies.
- Third-party opt-out tools — Industry opt-out tools are available at youronlinechoices.eu (UK/EU) and aboutads.info (US).
Please note that disabling certain cookies may affect the functionality of our website. For example, you may not be able to use our flight search tools without session cookies enabled.